Lately, TeamViewer has been blocking remote connections because of “suspected commercial use”. Don’t upgrade to their expensive commercial plans. Instead, join the thousands of others who have already switched to Splashtop and saved!
Update – 9/6/2018: We’ve heard from many former TeamViewer users that are switching to Splashtop tell us that their TeamViewer stops working after 5 minutes. Don’t upgrade to TeamViewer’s expensive commercial plan, switch to Splashtop and save!
Update – 7/30/2019: Over the last two days, hundreds of TeamViewer Free users have flocked to Splashtop after getting hit with “Suspected Commercial Use” notifications. Get started with Splashtop for free and see for yourself why so many former TeamViewer users have already made the switch.
I just tried AnyDesk but unfortunately A) I can't seem to pick an alias in free version on my Mac even though it says I should be able to, and B) the iOS version doesn't have input support as mouse or touchpad mode, which means you can't have a TeamViewer style visual mouse to move around and click, and instead its direct touch. It's pretty wonky. There are some tutorials or tricks on the internet teach you how to bypass this Commercial use suppected. Most of them are relating to changing MAC address of your computer, uninstall and delete some folder created by TeamVIewer. But that's old tricks and didn't work anymore. Hi experts, During the install of TeamViewer I have selected the Commercial Use and it worked just fine for 3-4 connections. This message appeared on my desktop when I tried to use to connect with another PC from another country. Commercial use COMMERCIAL USE DETECTED. Now change your MAC address, either manually or with a tool like.
If you use TeamViewer to monitor one or several devices running a server operating system, commercial use appl ies. Commercial use can apply to non-profit organizations: If you work for a non-profit organization, the use of TeamViewer can be commercial if you or another person in the organization receive a salary from the organization. Jul 18, 2015 Easy steps on how to solve TeamViewer 'Comercial Use Suspected' Problem, FAST and QUICK. Pause the video,and after doing the steps download again TeamViewer and installed. Be more carefull next time. Hi, try removing your current install of teamviewer from PC/MAC. It needs to be a clean reinstall where it asks you if its 'personal', 'commercial', or both. Commercial and both is pretty much commercial so never pick them unless you actually have a paid license, just pick personal use. Jul 18, 2015 Easy steps on how to solve TeamViewer 'Comercial Use Suspected' Problem, FAST and QUICK. Pause the video,and after doing the steps download again TeamViewer and installed. Be more carefull next time.
We’ve heard it a lot the last couple weeks. A TeamViewer Free user has their remote session timed out after a mere few minutes and a popup shown to them stating that they were suspected of using TeamViewer for commercial use. TeamViewer users have complained that their sessions automatically disconnect after a certain amount of time. They have taken to social media and forums to complain that they find the limitations annoying and counterproductive.
Faced with what they see as limited session durations and limits on reconnecting, users have said that they feel TeamViewer is trying to push them to upgrade to a commercial plan
Instead of purchasing an expensive TeamViewer commercial license, you can join the hundreds of other former TeamViewer users who have already switched to Splashtop just this week alone! With Splashtop, you’ll get faster connections, the top features needed in a remote access tool, and save a ton of money when compared to TeamViewer’s commercial plans.
Splashtop has several remote access and remote support tools for any use case. All of them are priced at a fraction of the cost that TeamViewer’s commercial plans are priced at. Here are the Best Splashtop alternatives to TeamViewer:
Splashtop Business Access | TeamViewer |
| Starting at | Starting at |
| $5 | $49 |
| a month | a month* |
This is the ideal solution for business professionals and teams. Splashtop Business Access lets you remote into your Windows or Mac computer from any Windows, Mac, iOS, Android, or Chromebook device. Splashtop’s high performance engine gives you HD quality and real-time connections. Plus it comes with the same top features included in TeamViewer such as file transfer and remote printing.
Splashtop SOS | TeamViewer |
| Starting at | Starting at |
| $17 | $82 |
| a month | a month* |
This is the ideal solution for MSPs, support teams, help desks, and IT technicians. Splashtop SOS lets you provide attended remote support to any device. You can support an unlimited number of endpoints. Plus, you can also provide unattended support to an unlimited number of devices with the SOS Unlimited package. Support more devices and pay less with Splashtop.
Ideal for individuals who want remote access to their computers, and who want to also be able to provide attended support to their friends and family. You can get cross device support, fast connections with HD quality, and the same top features found in TeamViewer, and save nearly 90%!
No matter what solution is right for you, Splashtop guarantees you’ll save at least 50% when compared to TeamViewer’s commercial packages. Plus, Splashtop provides faster connections and comes equipped with the same top features you’d get out of TeamViewer. Get a better deal and better performing remote access solution with Splashtop.
“I have been in IT for 20 years and I know a good product when I find one. From a support perspective I could not have asked for a better tool. I get in and get it done. [Splashtop] is awesome and it’s reliable as all hell. After using TeamViewer this program rocks its socks off. You are reasonably priced as well, with TeamViewer wanting everything including my first born. I love the product and have recommended it to others I know in the industry.” – Stuart Livingstone. NuWave Backup
* Source: TeamViewer US web site $49/month ($588/yr) list price for Single User plan, Feb 2019.
TeamViewer is offered free of charge to everybody for personal, non-commercial use – and most of our users play by the rules by purchasing a license if they intend to use TeamViewer for commercial purposes.
However, we have taken measures to ensure that, without an appropriate license, our software is not used for commercial, and thus illegal activities.
TeamViewer includes various anonymous detection methods to check if the software is being used in commercial environments. If you regularly use TeamViewer in such environments, you will see the warning that you probably saw before you came to this page.
Essentially, commercial use is anything where money or services in kind are likely involved. This mainly covers all situations in which you might typically use TeamViewer for job-related functions.
44 thoughts on “ How to show black screen on remote computer using TeamViewer ” Tom says: 2012-08-24 at 08:59 Dude, you rock! Good tips to blank remote screen on teamviewer. How to get it mac computer? In mac computer the show black screen and disable remote input is always greyed out? Teamviewer blank screen mac free. There is one remote mac (running latest version of TVhost 11 on OS10.10.5) that repeatedly turns into a black screen which prevents any further access which I can only circumvent by having someone on site to reboot. I always disable the option to Lock on Session End as this is sometimes also a pro. Aug 23, 2019 To be able to turn the remote screen black, the TeamViewer monitor driver needs to be installed on the remote device. If the driver is already installed, the remote screen will turn black immediately. If it is not installed, you will be prompted to install it when using the feature for the first time. TeamViewer Host is used for 24/7 access to remote computers, which makes it an ideal solution for uses such as remote monitoring, server maintenance, or connecting to a PC or Mac in the office or at home. Install TeamViewer Host on an unlimited number of computers and devices. As a licensed user, you have access to them all!
Please see our Knowledge Base for an explanation of how we define personal use.
The popup warnings are automatically generated and can only be turned off by assigning an appropriate TeamViewer license to your device or to your TeamViewer account.
There might be cases where TeamViewer falsely detects commercial use and limits your connectivity even though you did not violate the license conditions. In such cases, please feel free to contact us through the commercial-use form, describe the situation in which you are using TeamViewer, and tell us your TeamViewer ID. If your usage conforms to our intended license conditions, we would be happy to unblock the software for you.